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The GM Handbook: A Guide to the Hospitality Industry
May 27, 2023

Ray’s NYC and the Rise of the Upscale Dive Bar

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May 24, 2023

The Smoothie Revolution: How Health-Conscious Urbanites Are Fueling an Industry

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Culture

Ray’s NYC and the Rise of the Upscale Dive Bar

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Trends

The Smoothie Revolution: How Health-Conscious Urbanites Are Fueling an Industry

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Loyalty Programs

Mastering Bonus Stars Through Challenges: How Starbucks Engages Customers

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Marketing

Maximizing Your Square Loyalty Program Through Points-Based Rewards and Challenges

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Loyalty Programs

Inside Sweetgreen's Sweetpass: The Fast Casual Chain's Attempt at Generating Recurring Revenue

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Marketing

Leveraging Instagram and TikTok to Fund Your Restaurant on Kickstarter

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Hospitality

Café Oficina: Equipping Your Coffee Shop for the WFH Workforce

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Local

The Future of Beer: How Local Breweries Are Reshaping the Industry

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Customer Experience

Take It to the Next Level: Adding Apple Pay to Branded Ordering Apps

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