The GM Handbook: A Guide to the Hospitality Industry
May 27, 2023

Ray’s NYC and the Rise of the Upscale Dive Bar

May 24, 2023

The Smoothie Revolution: How Health-Conscious Urbanites Are Fueling an Industry

Culture

Ray’s NYC and the Rise of the Upscale Dive Bar

Trends

The Smoothie Revolution: How Health-Conscious Urbanites Are Fueling an Industry

Loyalty Programs

Mastering Bonus Stars Through Challenges: How Starbucks Engages Customers

Marketing

Maximizing Your Square Loyalty Program Through Points-Based Rewards and Challenges

Loyalty Programs

Inside Sweetgreen's Sweetpass: The Fast Casual Chain's Attempt at Generating Recurring Revenue

Marketing

Leveraging Instagram and TikTok to Fund Your Restaurant on Kickstarter

Hospitality

Café Oficina: Equipping Your Coffee Shop for the WFH Workforce

Local

The Future of Beer: How Local Breweries Are Reshaping the Industry

Customer Experience

Take It to the Next Level: Adding Apple Pay to Branded Ordering Apps

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