The GM Handbook

A Guide To
The HOSPITALITY INDUSTRY

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April 24, 2024

National Restaurant Association Report: Key Insights for Growth

April 24, 2024

Amp Up Your Coffee Shop's Visibility With These Promotional Assets

Customer Loyalty

Noodles & Company Bets on Loyalty and Digital to Revive Sales

Operational Efficiency

Take Charge of Your Multi-Unit Coffee Shop Operations With Per Diem

Trends

How to Build a Starbucks-Like Brand in 2024: Per Diem's Guide

Mobile

How Blue Bottle Coffee Can Take Their Mobile Experience to the Next Level

Events

How Krispy Kreme's Solar Eclipse Doughnut Went Viral: Lessons for Dessert Shops

Culture

The Art of Networking: Why People Prefer Supporting Coffee Shops They Know

Loyalty Programs

Weekday Wins: How Loyalty Programs Drive Repeat Business for Work-From-Home Diners

Restaurants

How Primal Bowls Dominates the Acai Bowl Craze with Their Mobile App

Square

How Square POS Simplifies Multi-Location Operations for Small QSR Chains